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Go to the shopExchange & Return Policy
Exchange & Return Policy
At Heelory, customer satisfaction is our priority. We understand that sometimes a product may not be the perfect fit. This policy outlines our simple and transparent process for returns and exchanges.
Return Process
- Print return form and original order slip and place them outside the parcel
- If printing is not possible, handwritten details on plain white paper are acceptable
- Paper must be attached securely on the PostEx flyer
Courier Policy
- Only PostEx courier is accepted
- Parcels sent via any other courier will be auto-returned and not accepted
Return Timing
- Monday to Sunday
- 9:00 AM to 9:00 PM
Return Address
Heelory Shoe Factory
Shop 7, Shoe Market, Fort Road Lahore, Pakistan
WhatsApp +92-311-6188927
